Kisa Boutique

trust your wanderlust

Caring for your handcrafted crochet jewelry

Honoring centuries of tradition, these hand-crocheted pieces pass through many sets of skilled hands before reaching their new homes.  Slight variation may occur between items; we take great pride in ensuring you receive the highest quality of handcrafted work.  Although delicate in nature, the Turkish oya are extremely durable when cared for properly. 

To get the longest wear from your handcrafted crochet jewelry, do not allow these pieces to come in contact with water.  A cool iron may be used to refresh the oya when needed.

Store your hand-crocheted jewelry in a special place when not in use in order to avoid unnecessary wear and tear.

Shipping Information

All items in stock are shipped within 72 hours via USPS. 

Please ensure that you have entered the correct shipping information.  We are not responsible for packages that may be lost during shipment.  We recommend adding a tracking number to make sure your package has arrived safely. 

Need a rush delivery?  Feel free to contact us for details about rush delivery fees or delivery confirmation.  We will always try to find the best shipping solution.

Purchasing a gift?  We'd be delighted to include a note from you, just let us know.

Sizing Guide

Many of our unique styles and fashion are imported directly from Turkey and reflect translated European sizing.  It may be advisable to go one size up.

We currently offer sizes 2- 14 in most pieces but often it depends on the brand. 

EUR 34 - US 2, EUR 36 - US 4, EUR 38-US 6,  EUR 40-US 8, EUR 42- US 10, EUR 44 - US 12, EUR 46- US 14

Exchanges 

We hope you love every item you discover with us at Kisa.  If for any reason you are not happy with your purchase, you may exchange the item for store credit within 30 days of the post-marked date for online purchases or the purchase date for in-store purchases.

We do not accept refunds at this time.

Items must be exchanged in their absolute original condition—unworn, unwashed, and unaltered with all tags still attached.  We cannot accept items in worn condition for exchange, and we reserve the right to deny aan exchange based on the condition of the item at the time of return. 

For online purchases, once we have received your return, we do our best to process it within a week of arrival. We will then email our a gift card holding your exchnage balance credit.   

Return Instructions

To return your items by mail, please send to:

Kisa Boutique
Attn: Returns
12665 Wayzata Blvd
Minnetonka, MN 55305

Your package must include the items to be exchanged and the packing slip receipt.

If you’d like to exchange your online purchase in-store, please bring your packing slip receipt with you so we are able to complete the exchnage process.

Privacy & Security

Kisa respects your privacy and we promise to take great care to safeguard any of your information in our possession.  Rest assured, your personal information and order history will never be sold to a third party.

 

 

 

Have another question? We’re happy to help, just drop us a line.